Knowledge Base
Give your AI the knowledge it needs. Upload product docs, SOPs, pricing sheets, and any reference material. The AI automatically chunks, embeds, and indexes everything for instant retrieval.
Key Capabilities
Multi-Format Upload
Upload PDF, TXT, Markdown, and CSV files. Drag and drop multiple files at once. The system handles parsing, text extraction, and format normalization automatically.
Automatic Chunking & Embedding
Documents are intelligently split into semantic chunks and converted to vector embeddings. This enables precise retrieval — the AI finds exactly the right paragraph, not just the right document.
AI-Powered Semantic Search
Search by meaning, not just keywords. Ask "what's our return policy for electronics?" and get the exact clause from your terms document, even if it doesn't contain those exact words.
Automatic Sync
Keep your knowledge base current. Upload new versions of documents and they're automatically re-indexed. The AI always references the latest information.
How It Works
Navigate to Settings and upload your documents — product catalogs, FAQs, SOPs, or any reference material.
Oversee automatically parses, chunks, and creates vector embeddings for each document.
The AI Assistant and Digital Twin can now reference this knowledge when answering questions or drafting responses.
Update documents anytime — new versions are re-indexed automatically.
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