Conversation Intelligence
Turn every WhatsApp conversation into structured, searchable data. Sentiment analysis, AI summaries, and custom classifications give your team full visibility into client relationships.
Key Capabilities
Sentiment & Tone Analysis
Every conversation is analyzed for sentiment (positive, neutral, negative) and tone (formal, friendly, urgent). Track trends over time with interactive charts on your dashboard.
AI-Generated Summaries
Get instant summaries of long conversations. Understand the key points, action items, and outcomes without reading hundreds of messages.
Custom Classification Labels
Define classifications that match your business: lead stage, product interest, issue type, or anything else. The AI automatically applies them to every conversation.
Filterable Dashboard
Slice and dice your conversations by date, sentiment, classification, contact, or number. Export data for reporting or drill into individual chats for full context.
How It Works
Conversations are analyzed in real-time as messages arrive — no manual tagging required.
The AI applies sentiment scores, tone labels, and your custom classifications automatically.
View aggregate analytics on the Conversations dashboard or drill into individual chat timelines.
Configure custom labels and thresholds in Settings to match your business terminology.
Transform Your WhatsApp Conversations
See how Oversee AI can help your team close more deals and build stronger relationships.
Get Started